Wightlink launches its 2020 customer consultation programme
20th February 2020
Wightlink’s managers will be out and about meeting customers and listening to their views again in 2020.
This year, they will be engaging directly with commuters and other frequent travellers as they cross the Solent. Managers from several departments will be based on car ferries on the Portsmouth-Fishbourne and Lymington-Yarmouth routes, ready to chat with customers over a cup of tea or coffee. Non-landing foot passenger tickets will be available for people who would like to meet them but were not planning to take a ferry that day. The managers will also spend time at Portsmouth Harbour FastCat terminal.
Wightlink also hosts Customer Forum meetings at Fishbourne and Yarmouth twice yearly. For more information, contact [email protected].
PLEASE NOTE, ALL OF WIGHTLINK’S CUSTOMER CONSULTATION SESSIONS HAVE BEEN POSTPONED UNTIL FURTHER NOTICE, DUE TO THE CURRENT CORONAVIRUS SITUATION.
The first three Meet the Managers sessions for 2020 will be held:
Tuesday 3 March 2020
On board two round-trip sailings between Lymington-Yarmouth:
- 15:00 from Lymington
- 16:05 from Yarmouth
- 17:00 from Lymington
- 18:05 from Yarmouth
Thursday 2 April 2020
- 16:00-18:00 Portsmouth Harbour FastCat terminal
Wednesday 20 May 2020:
On board two round-trip sailings between Portsmouth and Fishbourne
- 07:00 from Portsmouth
- 08:00 from Fishbourne
- 09:00 from Portsmouth
- 10:00 from Fishbourne
Wightlink Chief Executive Keith Greenfield says: “I frequently cross the Solent on our vessels and always enjoy meeting customers and finding out what they think about our services. While anyone can share their views with us at any time by emailing [email protected], we also value these opportunities to chat with our customers in person.”
For more information, contact Karen Woods on 07775 694266 or [email protected].